Is It Friday Yet?

In keeping with the end of this post, I thought a little humor might be in order. Just so you know, I am sometimes not a bitch.

So, today was supposed to be the genesis of a new venture in the big wide world of medical-speak. But, it didn’t happen. I had someone remote into my computer to install the necessary software for the programs I will need…and I sat back and watched as “she” fumbled through the DOS commands (and came up with a few of her own), ignored WIN error messages (not that I DON’T sometimes but not during an install), and try as she might, the computer screamed that something was seriously fucked up. She even went so far as to look for spyware in the processes. I am happy to report there was none. She tried for 4 HOURS to make it work…and it just didn’t. I give her points for tenacity, but I have to take away a few for sheer ineptitude. This goes back to many previous episodes that made me grit my teeth when they occurred. Not really a Comcast fan, as those who have read my blog in the past are aware. Their customer support lacks any form of support and some of their tech people have proudly announced to me that they “went through 2 weeks of school” to get their jobs. There’s something undeniably amiss there. I had a longer-than-I-wanted-to conversation with one of their alleged tech support gurus. I’m guessing Habib might have been a good name for him. He was Indian. His English was, to say the least, way bad. That was the first hurdle. The second was that, despite not having those golden “two weeks of learning at the Comcast God’s feet,” I knew about a bazillion times more than he did, and he even commented after an overly long conversation with him where we got nowhere with the problem and I eventually ended up fixing the issue myself, “You are veddy smart, Ms. XXXXXX. I learn from you. Thank you very much.” In another lifetime, that might have been a compliment, but in THIS lifetime when I dial an alleged AMERICAN company and end up saying “excuse me” every other sentence because the person on the other end of the phone has zero English skills…well, there are not enough compliments in the world to make me feel good about that. And…they are paying him…and passing the cost on to me, the almighty consumer.

Ms. D said they will be remoting into my computer tomorrow a.m. (like rats deserting a sinking ship) because the install “didn’t work out.” Ummmm…okay. I won’t sit idly by hoping for a miracle tomorrow. If wishes were fishes, I would have something to fry.